ANI 2012 is sponsored by:

Integrating MAP Peer Comparison Data into your Organization to Set Realistic Performance Targets

• Sunday
• Monday
• Tuesday
• Wednesday

Date and Time
Sunday, June 24th, 2012  8:00 – 11:30 a.m.

(PCW2) Integrating MAP Peer Comparison Data into your Organization to Set Realistic Performance Targets (3.5 CPEs)

High performers excel because they use relevant comparison data to conduct in-depth analysis of their current performance, understand and manage trends, identify opportunities for process improvements, and leverage the data to change behaviors and exceed established benchmarks. This session will share proven strategies for improving revenue cycle performance from a high-performing provider. In addition, participants will discuss how to identify metrics that will drive operational improvements, including patient satisfaction and financial outcomes.

Topic Area
PFS/Revenue Cycle/Patient Access

After this session, you will be able to:

• Identify the MAP Key performance indicators crucial to improving your organization’s performance
• Develop performance goals for creating a measurable difference
• Create a plan for evidence-based, revenue cycle improvement practices

Level
Intermediate

Prerequisites/Prework
Basic understanding of healthcare finance and revenue cycle operations

Tools and Takeaways
Sample performance measurement reporting using MAP Keys, list of hospital performance improvement initiatives that you can implement immediately in your organization, and strategies to streamline processes, maximize revenue cycle efficiencies, and meet patient satisfaction goals

Speakers
Suzanne Lestina, FHFMA, CPC
Director, Revenue Cycle MAP
HFMA

Charles Behl, Jr.
Vice President, Revenue Cycle
Rush University Medical Center