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Buy-In, Accountability, and Metrics: Lead Your Revenue Cycle Team to Success

Date and Time
Sunday, June 24th, 2012  8:00 – 11:30 a.m.

(PCW1) Buy-In, Accountability, and Metrics:  Lead Your Revenue Cycle Team to Success (3.5 CPEs)

Get tools and processes for revenue cycle leadership to enhance cross-functional team results, including team agreements for a common vision and shared accountability, plus methods to leverage positivity and cross-functional diversity of knowledge, perspectives, and process improvements. Use measurement tools to leverage team strengths and identify weaknesses to enhance performance.

Topic Area
Revenue Cycle

After this session, you will be able to:

  • Create and leverage team agreements with shared accountability and an aligned vision to drive revenue cycle team communication and performance
  • Optimize cross-functional team results by enhancing relationship dynamics, gaining buy-in, and creating ownership at all levels
  • Measure team strengths/weaknesses and integrate key performance indicators into a strategic plan to maximize revenue cycle success


Level
Intermediate

Prerequisites/Prework
General knowledge of revenue cycle processes and workflows

Tools and Takeaways
Case examples of specific team agreements and techniques to create buy-in and accountability for cross-functional revenue cycle teams, tips to enhance team relationship dynamics, techniques to measure team strengths and weaknesses, measures of team effectiveness, strategic action plan template to enhance team performance, resource list

Speaker
Cheryl Mann
President
GoalsInSight